Privacy Policy

1. Introduction

Saudi Rubber Products Factory ("SRP", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through srprubber.com (the "Site") in compliance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia (Royal Decree No. M/19, 1443 H).

2. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, when you submit a contact or inquiry form.
• Communication data: the content of messages you send us.
• Usage data: IP address, browser type, pages visited, and time spent on the Site (collected via analytics tools).

3. How We Use Your Information

We use personal data to:

• Respond to your inquiries and provide customer support.
• Send you information about our products and services that you have requested.
• Improve our website and understand how visitors use it.
• Comply with legal obligations under Saudi Arabian law.

4. Legal Basis for Processing

We process personal data on the following legal bases as defined by the PDPL:

• Consent: where you have given clear consent by submitting a contact form.
• Legitimate interests: to respond to business inquiries and improve our services.
• Legal obligation: where required by Saudi Arabian law.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers who assist us in operating the Site (e.g., email delivery services, hosting providers) under strict confidentiality agreements.
• Competent authorities if required by Saudi law or a court order.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this Policy, or as required by applicable Saudi Arabian law. Contact form submissions are retained for a maximum of 3 years unless you request earlier deletion.

7. Your Rights under the PDPL

Under the Saudi Personal Data Protection Law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data, subject to legal retention requirements.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA).

To exercise these rights, contact us at info@srprubber.com. We will respond within 30 days.

8. Cookies and Analytics

We use cookies and similar tracking technologies to improve your experience. Analytics data (such as Google Analytics) is anonymised where possible. You may disable cookies through your browser settings; however, some features of the Site may not function correctly without them.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, in accordance with Article 17 of the PDPL.

10. Governing Law

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL). Any disputes will be resolved by the competent courts of Buraydah, Al Qassim Region.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy regularly.

12. Contact Us

Saudi Rubber Products Factory
First Industrial City, Buraydah, Al Qassim, Saudi Arabia
Email: info@srprubber.com
Phone: +966 16 323 9999